DTA Update on SNAP Skimming

Good morning,

I’m sending this message on behalf of the Director of Communications from The Department of Transitional Assistance (DTA)

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Partner,

We want to inform you of an important update regarding the replacement of stolen SNAP benefits. Congress did not include funding for SNAP replacement benefits in the continuing resolution that passed over the weekend, and therefore, federal funding used to replace stolen SNAP benefits will not be available for thefts that happen after December 20, 2024.

Here’s a summary of key points and some core messaging for our clients:

1. Stolen SNAP Benefits Replacement After December 20:
   • Under current federal law, states are authorized to replace stolen SNAP benefits using federal funds for thefts occurring before December 20, 2024, but not after that date.

1. This change will not impact the replacement of cash benefits (TAFDC/EAEDC).

Messaging for Clients:

1. • Report Stolen Benefits: Clients should continue to report any stolen benefits to DTA as soon as they discover it, even after December 20. DTA will accept reports, and this is important should additional funding become available.
   • Timeframe for Reporting: Clients who believe their benefits have been stolen should report this as soon as possible—ideally within 30 days of discovering the theft.
   • How to Report Stolen Benefits:
     • Call our Fraud Line at 833-602-9247
     • Fill out the Claim for Replacement of Stolen Benefits form online
     • Complete and mail the Claim for Replacement of Benefits Stolen Electronically form to: DTA Program Integrity Fraud Investigation Unit
       P.O. Box 4411
       Taunton, MA 02780-0435
     • More information can be found here.

1. Tips for Keeping Benefits Safe:
   • Control the Safety of Your Benefits: Encourage clients to change their EBT card PIN frequently (at least monthly, before every benefit issuance) and to lock their EBT card when not in use. These steps help keep their benefits secure.

Thank you for your continued partnership.

Thank you,

Kiyana R.McCray (she/her/hers)

Advisory Boards Support Coordinator

Commonwealth of Massachusetts

Department of Transitional Assistance (DTA)

The Massachusetts Department of Transitional Assistance sent out the following update on the current status of replacement of SNAP benefits lost to skimming. The key information is:

• Congress failed to extend the authorization for states to replace SNAP benefits lost to third-party theft. It expired December 20.
• If you believe your SNAP benefits were stolen on or before December 20, DTA may reissue them.
• If your benefits were stolen after December 20, 2024, they are not currently eligible for replacement.
• Cash EBT benefits will still be replaced.

Regardless of when you believe your SNAP was stolen, you should report the loss to DTA for record-keeping purposes. Food policy advocates are pushing legislators to pass legislation that will authorize replacement of SNAP benefits stolen after December 20.

Read the full DTA letter below.